Effective Date: 1st January 2025
Design Jenius (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your rights concerning your data when you interact with our website, https://designjenius.com, or use our services.
By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this policy. Please read it carefully to understand our practices.
1. Information We Collect
We collect information to provide, improve, and enhance our services. This includes:
A. Personal Information
- Contact Details: Name, email address, phone number, and mailing address provided through forms, emails, or direct communications.
- Account Information: If you create an account, we may collect a username, password, and related credentials.
B. Transactional Information
- Payment details, such as credit/debit card numbers or payment processing data, are collected securely via our payment partners to complete transactions.
C. Usage Data
- Device Information: IP address, browser type, operating system, and device type.
- Website Activity: Pages visited, time spent on each page, and interactions with website elements.
D. Cookies and Similar Technologies
We use cookies, web beacons, and tracking pixels to enhance functionality, analyze traffic, and improve user experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Delivery:
- Process orders, payments, and deliver products or services.
- Respond to inquiries and provide customer support.
- Personalization and Improvement:
- Customize content to align with your preferences.
- Analyze website usage and user behavior for performance optimization.
- Marketing and Communication:
- Send promotional materials, newsletters, and updates.
- Inform you about new products, services, or events.
- Legal and Security Compliance:
- Detect and prevent fraud, unauthorized activities, or breaches.
- Comply with legal obligations and enforce terms of service.
3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information under the following circumstances:
A. Service Providers
We work with third-party service providers to perform essential functions, such as:
- Payment processing
- Hosting and website analytics
- Email delivery and marketing
B. Legal Obligations
We may disclose your information if required by law, regulation, legal process, or governmental request.
C. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.
D. With Your Consent
We may share your information for other purposes when you provide explicit consent.
4. Cookies and Tracking Technologies
A. What Are Cookies?
Cookies are small data files stored on your device when you visit our website. They enable us to:
- Recognize your device and preferences.
- Monitor website performance and analytics.
B. Managing Cookies
You can manage or disable cookies through your browser settings. However, this may affect the functionality of our website.
C. Third-Party Tracking
We may allow third parties, such as Google Analytics, to set cookies or similar technologies to analyze site traffic and usage patterns.
5. Data Security
We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your information. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.
If you believe your data has been compromised, please contact us immediately.
6. Your Rights and Choices
Under applicable laws, you may have the following rights:
- Access and Portability: Request access to the data we hold about you.
- Correction and Deletion: Update or delete inaccurate or outdated information.
- Data Restrictions: Limit the processing of your data under specific circumstances.
- Marketing Opt-Out: Unsubscribe from promotional communications by clicking the “unsubscribe” link in our emails.
To exercise your rights, please contact us using the information provided below.
7. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before engaging with them.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. International Data Transfers
If you access our website from outside [Your Country/Region], your information may be transferred to and processed in a different country where data protection laws may differ. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of our services constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or feedback regarding this Privacy Policy or how we handle your information, please contact us:
- Email: [email protected]
- Phone: +233577033172